Refund and Cancellation Policy
At KAAGZAAT, we are committed to professional transparency and client satisfaction. This Refund Policy outlines the terms governing cancellations and refunds.
1. Statutory Government Fees
All statutory publication fees paid to the Government of India via the Bharatkosh portal (bharatkosh.gov.in) are strictly non-refundable under central government accounting rules once deposited into the government treasury.
2. Consultancy and Drafting Services
If you cancel your consultation request before any drafting of affidavits, proforma formatting, or document auditing has commenced, you are eligible for a 100% refund of professional advisory fees.
Once our advisory desk has initiated the review of your documents, drafted custom affidavits, or formatted your Gazette CD dossier, a partial fee may be retained to cover the professional time and resources expended.
3. Processing of Approved Refunds
Approved refunds are credited back to the original source bank account or UPI handle within 5 to 7 business days from the date of written refund approval.